Terms and Conditions of Agreement

iWallet / eBuying Wallet

  1. 1 iPoint = 1 Singapore Dollar

iPoint Withdrawal at iWallet

  1. avita iPoint Withdrawal requests will be available to Members any time for your convenience.
  2. There will be a maximum limit of 500 iPoints per day for cross-country withdrawals, but unlimited local withdrawals.
  3. iPoint withdrawal will be processed within 5 working days upon application.

iPoint Transfer at iWallet

  1. iPoints can be any time transferred from iWallet to eBuying Wallet for the purposes of sales redemption.
  2. iPoint from eBuying Wallet can only be used for sales redemption over the counter or at our eBuying online platform.

iPoint Top up at eBuying Wallet

  1. For iPoint top up via eBuying Online platform, the amount will be credited to your eBuying Wallet immediately after payment.
  2. For iPoint top up via counter or avita Hotline Sales, the application will be processed within 3 working days.


  1. To cancel withdrawal/top-up requests, members will request cancellation forms from the respective sales and services counters.
  2. Cancellation of withdrawal/top-up requests will require 5 working days to process.
  3. If you’re facing any issues regarding of iPoint, feel free to reach out to us at [email protected].
  4. Shiang’s International Pte Ltd reserves the right to amend the terms and conditions without any prior notice.